Yes, you can get a refund of unspent funds. You’ll need to have a balance of N200 and there’ll be a withdrawal fee of N100. To get your refund, make sure you keep your wristband after the Festival
You can access the refund portal HERE. We recommend you access the portal via Firefox, Google Chrome or Opera. Safari can be a bit buggy and will need you to refresh the page a couple of times before it loads.
To get your refund, follow the following steps:
1. Create an account on the Festival portal
2. Enter your personal information
3. Add a password and create an account
4. Link your wristband
5. View your transaction history and claim your refund
We’ll be processing the refunds in daily batches at the start of each day this week as that’s the most efficient way for the bank to handle it.
NOTE: The refund portal will close on January 31 ,2022
The Scoop – Eat.Drink.Lagos
